When Your Bank or Credit Union Goes Down: A Practical Guide
Understand what to do if a bank or credit union outage blocks account access, how to limit damage, and where…
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CFPB Enforcement Against Carrington Mortgage: What Homeowners Need to Know
A plain-language guide to the CFPB’s enforcement action against Carrington Mortgage Services, the alleged servicing failures, penalties, and key lessons…
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Understanding Intent to Proceed in Your Mortgage
Learn what intent to proceed means in a mortgage, how to give it, and how it affects fees, timelines, and…
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Understanding Certegy Payment Solutions Consumer Reports
A practical consumer guide to Certegy Payment Solutions, its check and ACH verification reports, and how to manage your data…
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Protecting Surviving Spouses from Abusive Medical Debt Collection
Learn when surviving spouses do and do not owe a deceased partner’s medical bills, and how to respond to aggressive…
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How Consumers Are Repaid for Illegal Credit Card Add-On Practices
Learn how compensation works when banks use illegal tactics to sell or bill credit card add-on products, and how to…
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Reverse Mortgages When You Move to Long-Term Care
Learn how moving to a nursing home or assisted living can affect your reverse mortgage, your spouse, and your heirs.
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Navy Federal Platinum Card: Low-Rate Credit for Military Members
Learn how the Navy Federal Platinum credit card helps eligible military members save on interest, manage debt, and avoid common…
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How Safe Is Your Bank Money? A Practical Guide
Learn how deposit insurance, bank oversight, and your own security habits help keep your bank money safe—and what to do…
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CFPB Action Against U.S. Bank Over Pandemic Prepaid Cards
Overview of the CFPB’s enforcement action against U.S. Bank for its COVID-19 unemployment prepaid card program and resulting consumer redress.
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