Using Infographics to Explain Law and Engage Clients
A practical guide for law firms and legal professionals to use infographics to clarify complex law and connect with modern clients.

Visual Law in Practice: How Infographics Help Lawyers Explain, Persuade, and Win Clients
Legal practice is built on words, but modern clients increasingly expect visual explanations. Infographics give law firms a way to turn dense rules, timelines, and procedures into visuals that are easier to scan, remember, and share.
This article explains how lawyers can use infographics to clarify complex law, improve client experience, and support marketing goals, while staying accurate and compliant.
Why Visual Communication Matters in Law
Visual content is not just a design trend; it is tied to how people process information. Research in cognitive psychology indicates that people generally remember images and visual-organized information better than plain text, a phenomenon often called the picture superiority effect. For law firms, this means that a carefully designed infographic can be more effective than a long paragraph when explaining complicated procedures.
- Faster comprehension: Many clients are under stress and want to know what happens next at a glance, not after reading pages of text.
- Better recall: Charts, timelines, and icons give clients mental anchors that help them remember advice after a meeting.
- Higher engagement: Visual posts on social media and websites typically earn more clicks and shares than plain text, which can support law firm marketing goals.
- Accessibility for non-lawyers: Visual breakdowns make abstract legal concepts feel more concrete and less intimidating.
Legal services increasingly emphasize clarity, transparency, and client experience. Visual tools like infographics support all three priorities, which are central themes in many modern legal innovation and access-to-justice initiatives.
Core Goals for Legal Infographics
Before choosing colors or icons, lawyers should be clear about what they want an infographic to achieve. Common, practical goals include:
- Explain a process: Walk a client through steps such as filing a claim, responding to a lawsuit, or completing an estate plan.
- Summarize rights and obligations: Highlight what employees, tenants, consumers, or businesses can and cannot do under a specific law.
- Compare options: Show pros and cons of different legal strategies or types of legal instruments (for example, will vs. trust).
- Present data: Use charts to show trends in case filings, settlement ranges, or enforcement activity, when such data is public and reliable.
- Support outreach and education: Create handouts or social posts that demystify common issues, such as small claims procedures or basic privacy practices.
Clear goals make it much easier to decide what belongs in the infographic and what should stay in a detailed article or consultation.
Major Types of Infographics for Law Firms
Different legal problems call for different visual structures. Below is a practical overview of commonly used formats and when they work best.
| Infographic Type | Best Use in Legal Practice | Typical Elements |
|---|---|---|
| Process / Flowchart | Explaining case lifecycles, filing procedures, or internal compliance workflows. | Arrows, numbered steps, decision points, simple icons. |
| Timeline | Showing how a case unfolds, key deadlines, or evolution of a statute or regulation. | Date markers, milestones, horizontal or vertical line. |
| Comparison | Contrasting legal strategies, forum choices, or types of legal instruments. | Side-by-side columns, checkmarks, pros/cons lists. |
| Statistical / Data | Summarizing trends, typical timeframes, or outcome percentages using reliable data. | Bar charts, pie charts, maps, concise labels. |
| Educational / Conceptual | Defining key concepts, explaining rights, or decoding legal terminology. | Icons, short definitions, grouped topics. |
| Case Study Snapshot | Describing a hypothetical or anonymized scenario and how it was resolved. | Problem–solution structure, before/after visuals, outcome metrics. |
Planning a Law-Focused Infographic
Planning is where legal expertise matters most. A good visual starts with sound legal thinking and careful selection of what to include or leave out.
1. Define your audience
Different viewers need different levels of detail and tone:
- Individual clients: Emphasize plain language, practical steps, and reassurance about what to expect.
- Business clients: Focus on risk, compliance obligations, decision points, and consequences for operations.
- Professional peers: You can assume more background knowledge and include procedural nuances and references to rules or statutes.
2. Choose a single main message
Each infographic works best when it answers one main question, such as:
- “What are the main stages of a civil lawsuit?”
- “How does a worker make a wage claim?”
- “What are the key obligations under a new privacy law?”
Everything in the design should support that core question. Extra details can be placed in an accompanying article, FAQ, or consultation.
3. Outline the content in plain language
Before working with a designer or a template, draft the content in simple bullet points:
- Short headings (ideally under 7 words).
- Concise explanations (ideally under 20 words per item).
- Clear labels for any data (for example, source name and year).
Many law societies and bar associations encourage clear, non-misleading communication in public-facing materials. Drafting in plain language from the start helps meet those expectations.
Using Legal Infographics Across Channels
Once created, an infographic can support multiple aspects of a law firm’s work, from client relationships to business development.
Client onboarding and expectations
Lawyers can use infographics to manage expectations about timelines, roles, and responsibilities. For example:
- A graphic showing the stages of a matter and approximate duration ranges.
- A flowchart clarifying what information a client must provide and by when.
- A diagram explaining who is on the team (partners, associates, paralegals) and how communication flows.
Clarity on process and cost is consistently identified as a factor in client satisfaction in legal industry reports.
Website content and search visibility
Infographics can be integrated into practice-area pages and blog posts to support both usability and search engine optimization (SEO):
- Improved readability: Visual breaks help readers stay engaged with longer legal guides.
- Structured data: Alt text and surrounding explanatory copy give search engines context while supporting accessibility.
- Shareability: Downloadable or embeddable infographics encourage other sites to reference your content, which may support organic visibility.
Social media, email, and offline use
Legal infographics can be repurposed in several formats:
- Cropped panels for short posts on professional networks.
- Condensed versions for email newsletters.
- Printed handouts for workshops, clinics, and community outreach events.
For some audiences, short animated versions (often called infovideos or motion graphics) can further increase engagement by combining motion, voiceover, and text.
Accuracy, Ethics, and Risk Management
Because infographics simplify complex law, they must be created with care. Most professional conduct rules treat public-facing educational content as a form of lawyer advertising, and many jurisdictions impose specific requirements on such communications.
Key risk controls for legal infographics
- Include disclaimers: Clarify that the content is general information, not legal advice, and does not create an attorney–client relationship.
- Avoid guarantees: Do not suggest that certain outcomes are typical or assured unless this is supported and carefully qualified.
- Cite sources for data: If you reference statistics or official thresholds (such as filing deadlines), indicate the underlying source and year.
- Keep information current: Laws and regulations change; assign responsibility for periodic review and updates.
- Respect confidentiality: Do not reveal confidential or identifying client information in any case-related visuals.
Some areas, such as data protection and consumer rights, change rapidly. When dealing with subjects like privacy or employment law, firms should cross-check against the latest official guidance from regulators or courts.
Design Principles for Clear Legal Infographics
You do not have to be a designer to recognize what makes a legal infographic usable. The following principles help ensure that legal concepts remain the focus.
- Hierarchy: Use headings, subheadings, and consistent font sizes so viewers know where to start and how to move through the information.
- White space: Resist the urge to fill every area; space makes complex content more approachable.
- Limited color palette: Choose a small set of colors aligned with your brand and use them consistently for categories (for example, deadlines vs. actions required).
- Meaningful icons: Use simple icons that have obvious meanings (calendar for deadlines, gavel for court, shield for compliance).
- Readable typography: Avoid very thin fonts and ensure sufficient contrast for accessibility.
Examples of Practical Legal Infographic Concepts
The following example topics illustrate how firms might translate their day-to-day work into visual form. These are conceptual outlines rather than templates.
Example A: Civil case lifecycle for clients
- Top banner: “From Claim to Resolution: Typical Stages in a Civil Case.”
- Horizontal timeline with icons for demand letter, filing, discovery, settlement talks, trial, and enforcement.
- Under each icon: one or two plain-language bullets about what usually happens and where clients are most involved.
- Footer: average timeframe ranges, with clear note that actual durations vary.
Example B: Compliance roadmap for a new regulation
- Flowchart starting with, “Does this law apply to your organization?”
- Branches based on size thresholds, location, or type of data processed.
- For affected organizations: milestones such as policy updates, training, vendor review, and ongoing monitoring.
- Side panel referencing official regulator guidance or government resources.
Measuring the Impact of Legal Infographics
To justify ongoing investment in visual content, firms should track a few simple indicators:
- Engagement metrics: Page views, time on page, scroll depth, and social interactions for content that includes infographics.
- Client feedback: Questions such as “Was this visual helpful?” added to follow-up surveys or onboarding forms.
- Internal use: Whether lawyers and staff use the graphics in meetings, training sessions, or presentations.
- Lead quality: Whether prospects who viewed an educational infographic arrive with better understanding of their matter and more realistic expectations.
Many legal industry reports note that clients value responsiveness, clarity, and proactive communication. Infographics can support all three, but only if firms monitor how they are used and refine them accordingly.
Practical Workflow for Creating a Legal Infographic
Even small firms can create effective infographics by following a simple, repeatable workflow.
- Topic selection: Choose a recurring question or pain point you frequently address.
- Legal review: Identify the controlling rules, sources, and common exceptions.
- Outline: Draft a one-page content outline in plain language bullets.
- Rough sketch: Decide on type (timeline, process, comparison) and draw a basic layout.
- Design build: Create the visual using a design tool or work with a designer.
- Compliance check: Review for accuracy, disclaimers, and alignment with any advertising or professional conduct rules.
- Publication and testing: Publish on your website, share appropriately, and track basic metrics.
- Update: Set a reminder to review for legal changes at least annually, or more often in fast-moving areas.
Frequently Asked Questions (FAQs)
Q1: Are legal infographics considered advertising?
In many jurisdictions, public-facing materials that describe legal services or display a firm’s branding may be treated as advertising and must comply with professional conduct rules, including requirements about accuracy, avoiding misleading statements, and sometimes record-keeping. Firms should check their local bar or law society guidance.
Q2: How detailed should a legal infographic be?
Infographics work best as overviews. They should not attempt to capture every exception or procedural nuance. A good rule is to provide enough detail for a reader to ask informed questions, then direct them to longer resources or a consultation for specifics.
Q3: Can infographics replace client consultations?
No. Infographics are educational tools, not legal opinions. Individual matters often depend on specific facts and jurisdictional details. Visuals should always be paired with a disclaimer and an invitation to seek tailored advice.
Q4: What tools can small firms use to create infographics?
Many small firms use general-purpose design platforms that provide templates and drag-and-drop features. The most important step is still legal review of the content and ensuring that any data or references are accurate and up to date.
Q5: How do infographics support access to justice?
Clear visual explanations can help people better understand rights, procedures, and deadlines, particularly where they may not have easy access to legal advice. Public institutions and legal aid organizations increasingly use visual communication to bridge information gaps and support self-represented parties.
References
- Allan Paivio’s Dual Coding Theory and the Picture Superiority Effect — Allan Paivio; Journal and book publications synthesized by Ohio State University. 2006-01-01. https://u.osu.edu/visualliteracy/dual-coding-theory/
- Visual Content Marketing: A Resource Guide for Marketers — Content Marketing Institute. 2020-09-15. https://contentmarketinginstitute.com/articles/visual-content-marketing/
- Making Legal Aid Meaningful: Using Plain Language to Improve Client Understanding — Legal Services Corporation. 2017-06-01. https://www.lsc.gov/media-center/publications/plain-language-resources
- ABA Model Rules of Professional Conduct: Communications Concerning a Lawyer’s Services (Rule 7.1) — American Bar Association. 2020-08-14. https://www.americanbar.org/groups/professional_responsibility/publications/model_rules_of_professional_conduct/rule_7_1_communications_concerning_a_lawyer_s_services/
- 2023 Legal Trends Report — Clio. 2023-10-10. https://www.clio.com/resources/legal-trends/2023-report/
- Data Protection Laws Around the World — United Nations Conference on Trade and Development (UNCTAD). 2022-07-01. https://unctad.org/page/data-protection-and-privacy-legislation-worldwide
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